Information
Welcome to our frequently asked questions section. Here you'll find answers to common queries about our live piano music services for weddings, private parties, corporate events, and special occasions. We aim to make booking your event music as smooth and transparent as possible.
Frequently asked questions
We believe in clarity and open communication. Below are some of the most common questions our clients ask, along with comprehensive answers to help you plan your event with confidence. If you don't find what you're looking for, please don't hesitate to contact us directly.
How much does your piano music service cost?
Our pricing varies depending on the type of event, duration, and specific requirements. We offer transparent packages for weddings, celebrations, corporate events, and smaller occasions. Please contact us for a personalised quote tailored to your event's needs. We aim to provide clear, affordable pricing, showing exactly what each package includes and any additional costs.
What types of events do you perform at?
We provide elegant live piano music for a wide range of events, including weddings, private parties, corporate events, special occasions, and other celebrations across the West Midlands and the UK.
Do you provide music for weddings and ceremonies?
Yes, weddings are a special part of our service. We can provide beautiful piano music for your ceremony, drinks reception, wedding breakfast, and evening reception to create the perfect atmosphere for your special day.
Can I choose the songs I want you to play?
Absolutely! We encourage you to personalise your playlist. You can typically request a certain number of songs as part of your package, and we'll work with you to create the perfect musical backdrop for your event. We explain the types of music we can play and how you can personalise your playlist to match your tastes.
Can you learn a specific song for my event?
Yes, within reason, we can learn specific songs for your event. Special song requests may need to be made in advance so there is enough time to prepare them. Details regarding how many requests are included and submission deadlines will be provided upon booking.
How long do you perform for?
Performance durations vary depending on your chosen package and event schedule. We can discuss your specific needs to ensure we cover all key moments of your event. Longer bookings may include short breaks rather than continuous playing.
Do you provide your own piano/equipment, or does the venue need to have one?
We can provide our own high-quality digital piano and sound equipment if your venue does not have a suitable acoustic piano. Please specify your venue's provisions when enquiring, and we will confirm the best arrangement. Clearly stating whether the venue needs to provide a piano or if we can arrange an alternative helps in planning.
Can you perform during different parts of an event?
Yes, we are highly adaptable. We can perform during various segments of your event, such as a wedding ceremony, drinks reception, dinner, or background music while guests are arriving or socialising.
How far do you travel for events?
We primarily cover the West Midlands and the wider UK. Travel information will be discussed during the booking process, explaining where we perform and whether additional travel charges apply.
Do you charge a travel fee?
Events further afield may involve an additional travel charge. This will be clearly outlined in your personalised quote, so you're aware of the total cost before booking.
How far in advance should I book?
We recommend booking as far in advance as possible, especially for popular dates (weekends, bank holidays, and wedding season). This helps to secure your desired date and allows ample time for music preparation. We also have pre-prepared playlists which we could tailor if you were to book with a shorter turn around!
Can I request a particular style or atmosphere?
Absolutely! We pride ourselves on our versatility and can tailor our performance to create the desired style and atmosphere for your event, whether it's classical elegance, contemporary chic, or relaxed jazz.
Can you play background music while guests are arriving or eating?
Yes, live piano is perfect for creating a sophisticated and welcoming background ambiance, adapting to suit the atmosphere without overpowering conversations.
What happens if my event timings change?
We understand that event schedules can sometimes shift. We will do our best to accommodate reasonable changes. If the schedule changes on the day, the performance may need to be adjusted accordingly. We encourage open communication regarding any alterations.
Do you offer packages for weddings or larger celebrations?
Yes, we offer tailored packages designed to meet the specific needs of weddings and larger celebrations, ensuring comprehensive coverage for your event. Our package options make it easy to choose the right fit.
Can I add extra songs or performance time to my package?
Yes, additional songs or extended performance time can often be added to your package. This will be discussed and agreed upon during the booking process, with any extra costs clearly communicated.
Do you take requests from guests on the day?
While we focus on fulfilling your pre-agreed playlist, we can sometimes accommodate guest requests on the day, depending on the song and event flow. This can be discussed beforehand but is very accomodatable.
What happens after I book?
After you book, we'll confirm all details, discuss your music preferences in depth, and be available to answer any further questions you may have leading up to your event. Our booking process is simple: enquire → discuss requirements → choose a package → secure the date → finalise music.
Do you require a deposit?
Yes, a non-refundable deposit is required to secure your booking date. The remaining balance is typically due a specified period before the event. Specifics will be detailed in your contract.
What happens if I need to cancel or change my booking?
Please refer to our terms and conditions outlined in your booking contract regarding cancellations and changes. We understand unforeseen circumstances can arise and aim to be as flexible as possible within our policy.
Are there any important details or common concerns people should know about booking live piano music that aren't obvious?
Considerations include venue piano availability (or if an instrument needs to be provided), venue access for setup, needing to submit special song requests in advance, the adaptable volume of live piano, and implications for outdoor events regarding weather and power. Booking early for popular dates is always advisable.
What information helps someone feel more confident and prepared to book your services?
Clear, affordable pricing with transparent inclusions (performance time, song requests, setup, travel allowance, equipment), flexible package options for different event types, diverse music options, a simple booking process, and clear details on travel and equipment ensure confidence.
Ready to elevate your event with music?
We hope this FAQ page has answered many of your questions. If you're ready to discuss your event or have further queries, please get in touch. We look forward to helping you create an unforgettable musical experience.